Does Citi Mobile App Have Face ID?

Patrick Burnett

Are you a Citibank customer wondering if the Citi Mobile app has Face ID? The short answer is yes, but let’s dive into the details.

What is Face ID?

Face ID is a feature available on Apple devices that allows users to unlock their phone or apps by simply looking at the device. This technology uses facial recognition software to identify and authenticate users.

Does the Citi Mobile App Support Face ID?

Yes, the Citi Mobile app supports Face ID for compatible iPhone models. This means that if your phone has Face ID capabilities, you can use it to access your Citi Mobile app instead of typing in your username and password.

How to Set Up Face ID on the Citi Mobile App

If you haven’t used Face ID on your iPhone before, you will need to set it up first. Here’s how:

  1. Open the Settings app on your iPhone.
  2. Select ‘Face ID & Passcode’.
  3. Tap ‘Set Up Face ID’.
  4. Follow the prompts to get your face scanned and saved.

Once you have set up Face ID on your iPhone, you can enable it for the Citi Mobile app by following these steps:

  1. Open the Citi Mobile app.
  2. Go to ‘Profile’ in the bottom right corner of the screen.
  3. Select ‘Settings’.
  4. Toggle on ‘Enable Touch/Face ID’.
  5. You will be prompted to confirm with either Touch/Face ID or your password.

What If My Phone Does Not Have Face ID?

If your iPhone model does not support Face ID, you will not be able to use this feature on the Citi Mobile app. However, you can still use Touch ID to access the app if your device is compatible.


In conclusion, if you have an iPhone with Face ID capabilities, you can take advantage of this feature to log in to the Citi Mobile app quickly and securely. Setting up Face ID is easy and only takes a few minutes. If your phone does not support Face ID, don’t worry – Touch ID is still an option for accessing the app.