How Can I Reset Credit Card PIN Using HSBC Mobile Banking App?

Patrick Burnett

Are you having trouble with your HSBC credit card PIN? Don’t worry, resetting it using the HSBC mobile banking app is quick and easy. Here’s how:

Step 1: Log in to your HSBC mobile banking app

Open the HSBC mobile banking app on your smartphone and log in using your username and password. If you haven’t registered for online banking, you can do so by following the prompts on the app or contacting customer service.

Step 2: Select ‘Credit Cards’ from the menu

Once logged in, select ‘Credit Cards’ from the menu displayed on the screen. This will bring up a list of all your HSBC credit cards.

Step 3: Choose the card for which you want to reset PIN

Select the credit card for which you want to reset PIN. This will open up a new page with all of your credit card details.

Step 4: Click on ‘Reset PIN’

Scroll down until you see an option labeled ‘Reset PIN’. Click on it to proceed.

Step 5: Confirm Your Identity

To confirm that you are authorized to reset the PIN, answer some security questions or provide other personal identification details.

Step 6: Set a New PIN Code

You can now set a new four-digit PIN code for your credit card. Make sure to select a number that is easy for you to remember but difficult for others to guess.


  • If you have forgotten your existing PIN code, then click on “Forgot Pin” instead of “Reset Pin”
  • If you have any issues while resetting your credit card PIN, you can contact HSBC customer service for assistance.

That’s it! You have successfully reset your HSBC credit card PIN using the mobile banking app. Remember to keep your PIN safe and never share it with anyone.

Final Thoughts

The HSBC mobile banking app provides a convenient way to manage your credit cards, including resetting your PIN when needed. By following these simple steps, you can reset your credit card PIN in just a few minutes.

With the added security measure of a new PIN code, you can use your credit card with confidence.