How Do I Activate My Chase Mobile App?

Denise Wilkinson

Are you having trouble activating your Chase Mobile app? Don’t worry; we’ve got you covered.

Activating the Chase Mobile app is a simple process that requires only a few steps. Follow our guide below to get started.

Step 1: Download the Chase Mobile App

Before activating the app, you need to download it from the App Store or Google Play Store, depending on your device’s platform. Search for “Chase Mobile” in your respective app store and install it on your device.

Step 2: Sign In

Once you’ve downloaded and installed the Chase Mobile app, open it on your device. You’ll be prompted to sign in using your Chase online banking username and password. If you’re not already enrolled in online banking, follow the prompts to enroll before proceeding.

Step 3: Activate Your Device

After signing in, you’ll see a prompt asking if you want to activate your device for mobile access. Click on “Activate” and follow the prompts to complete activation.


If you’re using an Apple device, such as an iPhone or iPad, you’ll also need to enable Touch ID or Face ID authentication for added security.

Step 4: Verify Your Identity

To complete activation, Chase will send a verification code via text message or email. Enter this code into the app when prompted to verify your identity.


If you don’t receive the verification code within a few minutes, click on “Resend Code” to receive another one.

  • Tips:
  • If you have issues with activation or sign-in, try uninstalling/reinstalling the app.
  • You can also contact Chase support if needed.

Congratulations! You’ve successfully activated your Chase Mobile app. With the app, you can access all of your Chase banking services on-the-go, such as checking account balances, transferring funds between accounts, paying bills, and more.


Activating the Chase Mobile app is a quick and easy process that only takes a few minutes. Follow our guide above to get started and start enjoying the convenience of mobile banking on your device.