How Do I Activate My HSBC Mobile Banking App?

Patrick Burnett

If you are an HSBC customer and have recently downloaded the HSBC mobile banking app, you may be wondering how to activate it. Activating your app is crucial as it allows you to easily manage your finances on-the-go. In this article, we will guide you through the process of activating your HSBC mobile banking app.

Step 1: Download the HSBC Mobile Banking App

Before you can activate the app, you need to download it from the App Store or Google Play Store. Simply search for “HSBC Mobile Banking” in the respective store and download it onto your smartphone.

Step 2: Register for Online Banking

Once you have downloaded the app, you need to register for online banking if you haven’t already done so. To do this, go to the HSBC website on your computer and click on “Register” in the top right-hand corner of the screen. Follow the prompts to complete registration.

Step 3: Log into Your Account

After registering for online banking, open your HSBC mobile banking app on your smartphone and log in with your username and password. If you haven’t yet created a username and password, follow the prompts to do so.

Step 4: Activate Your App

Once logged in, navigate to the “Activate Mobile Banking” section of your account settings. Follow the prompts to activate your app by entering a one-time activation code that will be sent via text message or email.


  • If you don’t receive an activation code within a few minutes, check your spam or junk folder.
  • If you still don’t receive an activation code, contact HSBC customer service for assistance.

Step 5: Set up Your Security Features

After activating your app, you will be prompted to set up your security features. This includes Touch ID or Face ID, as well as a 6-digit passcode. These features will help keep your account secure and prevent unauthorized access.


Activating your HSBC mobile banking app is a quick and easy process that can be completed in just a few minutes. By following these steps, you will be able to manage your finances on-the-go with ease and convenience. If you encounter any issues during the activation process, don’t hesitate to reach out to HSBC customer service for assistance.