How Do I Activate Netflix on My T-Mobile App?

Denise Wilkinson

Are you a T-Mobile customer looking to activate Netflix on your T-Mobile app? Look no further, we’ve got you covered!

Firstly, make sure you have a T-Mobile ONE plan with two or more lines on it. This will qualify you for a free Netflix subscription as part of the T-Mobile ONE plan.

To activate your Netflix subscription on the T-Mobile app, follow these simple steps:

Step 1: Open the T-Mobile app on your device.

Step 2: Click on the ‘My Account’ tab located at the bottom of your screen.

Step 3: Scroll down to the ‘Add-Ons & Services’ section and select ‘Entertainment.’

Step 4: On this page, you will see options for various streaming services including Netflix. Click on ‘Netflix On Us.’

Step 5: You will now be directed to a page where you can select which Netflix plan you want to subscribe to – Basic, Standard or Premium. Select one of these options and hit ‘Continue.’

Note: If you already have an existing Netflix account, make sure to choose the same plan that you are currently subscribed to. Your current account will be credited by Netflix for the monthly fee.

Troubleshooting Tips

Here are some common issues that may arise while activating Netflix on your T-Mobile app and how to resolve them:

The ‘Entertainment’ tab is not visible in my T-Mobile app.

If this happens, try closing and reopening the app. If this doesn’t work, log out of your account and log back in again.

I am unable to select my preferred Netflix plan.

This may happen if there is an issue with your T-Mobile account. Try contacting customer support or checking if there are any billing issues.

I already have a Netflix account, but I am unable to activate the free subscription.

Make sure that you have a T-Mobile ONE plan with two or more lines and that you are logged into the T-Mobile app with the primary account holder’s credentials. If this does not work, contact T-Mobile customer support for assistance.


Activating Netflix on your T-Mobile app is a breeze with these simple steps. Remember to carefully select your preferred plan and keep in mind the troubleshooting tips if you encounter any issues along the way. Enjoy streaming your favorite shows and movies on Netflix – on us!