How Do I Create a Mobile App Using ServiceNow?

Tyler Yates

Creating a mobile app using ServiceNow is a great way to streamline your business processes and improve productivity. ServiceNow is a powerful platform that enables developers to create custom applications with ease. In this tutorial, we will guide you through the process of building a mobile app using ServiceNow.

Prerequisites

Before we begin, you must have access to a ServiceNow instance and have basic knowledge of HTML, CSS, JavaScript, and AngularJS.

Step 1: Create an App in ServiceNow

The first step in creating a mobile app using ServiceNow is to create an app in the platform. To do this, follow these steps:

  • Login to your ServiceNow instance.
  • Click on the “Create Application” link in the left-hand navigation menu.
  • Enter a name for your application and select the type of application you want to create (Mobile).
  • Click on the “Create” button.

Step 2: Set Up Your Development Environment

After creating your app, you need to set up your development environment. This involves installing the necessary software and tools required for developing mobile apps. Here are some of the tools you will need:

  • Node.js
  • Cordova CLI
  • Xcode (for iOS development)
  • Android Studio (for Android development)

Step 3: Create Your Mobile App

Once you have set up your development environment, it’s time to start building your mobile app. To create your app, follow these steps:

  1. Create a new directory for your project.
  2. Navigate to that directory in your terminal or command prompt.
  3. Run the following command to create a new Cordova project: cordova create myApp com.example.myapp My App
  4. Once the project is created, navigate to the “www” directory and delete all the files inside it.
  5. Create a new HTML file and name it index.html. This file will be the main entry point for your app.

Step 4: Connect Your App to ServiceNow

Now that you have created your app, it’s time to connect it to ServiceNow. To do this, follow these steps:

  • Open the index.html file you created earlier and add the following code:
  • “`


    “`

    Replace “” with the name of your ServiceNow instance.

  • Add an AngularJS module to your app by adding the following code:
  • “`
    var myApp = angular.module(‘myApp’, [‘ngSanitize’]);
    myApp.config(function($sceDelegateProvider) {
    $sceDelegateProvider.resourceUrlWhitelist([‘self’, ‘https://.com/**’]);
    });
    “`

    Replace “” with the name of your ServiceNow instance.

Step 5: Build Your Mobile App

With everything set up, it’s time to build your mobile app. To do this, follow these steps:

  1. Navigate to the root directory of your project in your terminal or command prompt.
  2. Run the following command to add the iOS platform: cordova platform add ios
  3. Run the following command to add the Android platform: cordova platform add android
  4. Run the following command to build your app for iOS: cordova build ios
  5. Run the following command to build your app for Android: cordova build android

Conclusion

In conclusion, creating a mobile app using ServiceNow is not as difficult as it may seem. By following these steps, you can easily create a customized mobile app that will help streamline your business processes and improve productivity. With ServiceNow’s powerful platform and your development skills, the possibilities are endless!