What Are the Major Types of Computer Software Used in Business?

Tyler Yates

In today’s modern business world, computer software has become an essential tool for almost every organization. With the help of software, businesses can perform various tasks such as managing their finances, analyzing data, and communicating with customers.

There are many different types of computer software available in the market. In this article, we will discuss some of the major types of computer software that are commonly used in businesses.

Operating Systems

An operating system is a type of software that manages computer hardware and software resources. It provides a platform for other programs to run on and enables users to interact with their computers. Some popular operating systems used by businesses include Windows, macOS, and Linux.

Productivity Software

Productivity software is designed to help individuals and teams to create documents, spreadsheets, and presentations. This type of software includes word processors like Microsoft Word or Google Docs, spreadsheet programs like Microsoft Excel or Google Sheets, and presentation tools like Microsoft PowerPoint or Google Slides. These tools make it easy for businesses to create professional-looking documents and presentations that can be shared with others.

Accounting Software

Accounting software is an essential tool for businesses that need to manage their finances efficiently. This type of software helps organizations keep track of their income and expenses by automating tasks such as invoicing, payroll management, tax preparation, and financial reporting. Popular examples of accounting software include QuickBooks and Xero.

Customer Relationship Management (CRM) Software

Customer Relationship Management (CRM) software is designed to help businesses manage their interactions with customers. It allows organizations to track customer information such as contact details, purchase history, support tickets, and more.

With CRM software, businesses can improve customer satisfaction by providing personalized services based on customer data. Some popular CRM tools include Salesforce and HubSpot.

Enterprise Resource Planning (ERP) Software

Enterprise Resource Planning (ERP) software is a type of software that integrates various business processes such as finance, human resources, supply chain management, and customer relationship management. ERP software helps businesses to streamline their operations by providing a centralized system for managing different areas of their organization. Popular ERP tools include SAP and Oracle.


In conclusion, computer software plays a critical role in the success of modern businesses. From operating systems to productivity software, accounting software to CRM and ERP tools, there are many different types of software available for businesses. By using the right kind of software, organizations can improve their efficiency, enhance collaboration among teams and ultimately achieve their business objectives.