What Computer Software Do Police Use?

Patrick Burnett

As technology advances, so does the tools and software used in various professions, including law enforcement. One question that often arises is: what computer software do police use? In this article, we will take a closer look at the various types of computer software used by police officers.

Computer-Aided Dispatch (CAD)

One of the most important pieces of software used by police officers is Computer-Aided Dispatch (CAD). This software allows dispatchers to quickly and efficiently send officers to emergency situations.

CAD systems keep track of all calls received and assign priorities based on the severity of the situation. It also helps dispatchers communicate with officers in real-time and monitor their locations.

Records Management System (RMS)

Another crucial software used by police officers is Records Management System (RMS). This system helps keep track of all reports filed by officers.

It includes information such as incident reports, arrest records, and traffic citations. RMS helps police departments keep accurate records for future reference, analysis, and investigation purposes.

Geographic Information System (GIS)

Geographic Information System (GIS) is another essential tool used by police departments. This software helps officers map out crime scenes, identify patterns in criminal activity, and analyze data. GIS can also help predict where crimes are likely to occur based on past activity.

Facial Recognition Software

Facial recognition software has become increasingly common among law enforcement agencies. This tool can be used to identify suspects from surveillance footage or images captured at a crime scene. However, concerns have been raised over privacy issues and accuracy concerns with this technology.

Body Cameras and Dash Cams

While not necessarily computer software, body cameras and dash cams are essential tools for police officers that capture footage during interactions with civilians. This footage can be used as evidence in court or for internal investigations. Some police departments also use software to manage and store this footage.


In conclusion, computer software plays a vital role in the day-to-day operations of police officers. From managing emergencies to keeping accurate records, these tools help law enforcement agencies work more efficiently and effectively. However, as technology continues to advance, it is important for police departments to balance the benefits of new software with concerns over privacy, accuracy, and ethical considerations.